Support
Email support@scrubsocialapp.com and you'll hear back within two business days. Include your username and, for bugs, what you tapped and what happened.
Common questions
I don't see anyone in my city. Discover shows travelers whose current city matches yours. Check your city in Profile › Edit, or switch the toggle at the top of Discover to Everywhere. Cities need a few travelers before they feel busy — invite the people on your unit.
How do I change my city? Profile › Edit › Current City. If Live Location is on (Settings › Location), your city updates automatically as you travel; turn it off to set it by hand.
I'm not getting notifications. Settings › Notifications in the app, and make sure Scrub Social is allowed in your iPhone Settings › Notifications. Only new messages and crew requests send a push — nothing else.
Someone is bothering me. Open their profile or the conversation, tap …, then Block or Report. Blocked people can't see you or contact you. Reports are reviewed within one business day.
How do I delete my account? Settings › Delete Account. It removes your profile, messages, posts, events, and login immediately and permanently.
My city or venue isn't in the list. Tap "Can't find your city? Let us know" in the city search and we'll add it in an update. Event locations come from Google Maps; try the venue's name or its street address.
Privacy and safety
Scrub Social only ever uses your city, never your exact location. Read the full Privacy Policy and Community Guidelines.